Frequently Asked Questions
Your guide to shopping the best in home appliances and electronics.
What payment methods do you accept for online orders?
We accept various payment methods including Cash on Delivery (COD), major credit cards (Visa, Mastercard), and secure online payment gateways.
How long does shipping take within Lebanon?
Standard delivery typically takes between 2 to 5 business days, depending on your location and the availability of the items in our warehouse.
Do my electronic products come with a warranty?
Yes, all our electronics and home appliances come with a standard manufacturer's warranty. The duration and terms vary by brand and product type.
Can I track my order once it has been dispatched?
Absolutely. Once your order is out for delivery, you will receive a notification via email or SMS with tracking details or a contact number for our delivery team.
What is your return and exchange policy?
Items can be returned or exchanged within 7 days of delivery, provided they are in their original, unopened packaging and accompanied by the original receipt.
Do you offer installation services for large appliances?
Yes, we provide professional installation services for air conditioners, washing machines, and other large home appliances. You can request this during the checkout process.